Shipping policy
Thank you for choosing to shop with us! We aim to provide you with the best online shopping experience, including efficient and reliable shipping. Please take a moment to review our shipping policy.
Shipping Time:
Within Sweden: Your order will be shipped within 1-3 working days from the date of purchase. Please note that weekends and public holidays are not considered working days.
Rest of the world: For international orders, please allow 7-14 working days for your package to arrive. Please note that customs procedures and transit times may vary by destination.
External Circumstances:
We strive to ensure timely delivery, but please be aware that shipping times may be subject to unforeseen delays due to external circumstances beyond our control. These circumstances may include but are not limited to adverse weather conditions, natural disasters, customs delays, or other logistical challenges.
Tracking and Carrier Contact: Once your order has been shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment. If you have any questions or concerns regarding the delivery of your package, we kindly request that you contact the carrier directly. They will be in the best position to provide you with detailed information about your shipment's status.
Post-Shipment Responsibility: Once the item has been handed over to the carrier, we no longer have direct control over its delivery. We cannot be held responsible for any delays or issues that may arise during transit. However, we are committed to assisting you in resolving any shipping-related concerns to the best of our abilities.
Additional Charges and Customs: Please be aware that additional charges, such as customs duties, taxes, or import fees, may apply to international orders. These charges are the responsibility of the customer, and it is recommended to check with your local customs office for more information before placing an order.
We value your satisfaction and will do our utmost to ensure your order is processed and shipped promptly. Should you have any further questions or require assistance, please don't hesitate to reach out to us at info.nooralanna@gmail.com.
Thank you for choosing us as your preferred online store!
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website for the most up-to-date information.