Unclaimed Packages & In-Store Return Policy
Please note that any packages not picked up in-store within 5 days of notification will automatically be canceled. Unclaimed packages are not covered by the right of withdrawal and will be considered invalid returns. In such cases, the customer will be charged the full cost of the order.
If you wish to return an item under the right of withdrawal, it must be returned in-store within a maximum of 2 weeks from the date of receipt. Returns made after this period will not be accepted, and the full cost of the order will remain charged.
By placing an order, you agree to these terms and acknowledge that failure to pick up or return items within the specified timeframes will result in full charges with no refund entitlement under the right of withdrawal.